Why can't I submit my task or save my progress?

This article addresses common issues related to task submission and offers solutions for resolving them.

Often, problems arise during task submission or progress saving.

These issues can be attributed to various factors, with the most prevalent ones being plugins or browser extensions that block your actions from reaching our server.

The following symptoms often indicate that network requests are being blocked:

• Some changes might be rolled back
• Your task can't be submitted
• Your task keeps triggering an error page with the code -1
• You can see this icon on the top right corner of your task:
  

• An error message related to saving your progress continues to appear during the task.

   

What extensions usually cause this behavior?

Currently, we cannot specify which extensions cause this behavior. Therefore, if you encounter this issue, we recommend deactivating all your browser extensions before trying again.

How can I prevent this?

The best prevention is to ensure you deactivate all extensions before using our app. This helps rule out any connectivity issues related to these extensions.