How to fix the WebGL error

In this article, we will explain how you can solve the WebGL error that occurs when opening new tasks.

Perhaps you recognize this error on the image below:

Screenshot 2024-08-15 at 15.26.39

We understand that this error can be frustrating, as it often interrupts your workflow. But don’t worry! The fix is simple, and the best part is that in most cases, you’ll only need to do it once! 😉


Here's how you can fix this error:
  1. In the top search bar of Chrome, type chrome://flags. This will take you to a new page with multiple configuration options.
    Screenshot 2024-08-15 at 15.36.02

  2. Once you’re on the flag configuration page, go to the search bar and type override.Screenshot 2024-08-15 at 15.38.07

  3. You should now see an option that says "Override software rendering list." Make sure to enable this option.

Note: The changes will only make effect once you restart your browser

 

And that’s it! 🎉 You should now be able to access your task without any issues. Just keep in mind that if you reinstall Chrome or access the task from another device, you might need to follow these steps again.

 

If you  encounter any issues during this process, don't hesitate to contact our support team at support@kognic.com 🏆